ROADSIDE
ASSISTANCE

If you're in an unsafe situation, please call the local emergency number (999) immediately.

If you're not in danger, Lotus Roadside Assistance is here to help you out.

CALL 0800 279 79 79

+44 1603 370023 IF OUTSIDE THE UK 

THE NEXT STEPS

If you can’t drive further, please follow these steps for your safety.

01

Leave your wheels pointing to the side of the road, if possible.

02

Put your hazard lights on.

03

Wear a reflective vest when you are on or near to the road.

04

Place a warning triangle at least 45 metres (147 feet) from your vehicle on flat ground where it is clearly visible to other drivers.

05

Follow local safety rules at all times.

ROADSIDE
ASSISTANCE

If you're in an unsafe situation, please call the local emergency number (999) immediately.

If you're not in danger, Lotus Roadside Assistance is here to help you out.

+44 1603 370023 IF OUTSIDE THE UK 

THE NEXT STEPS

If you can’t drive further, please follow these steps for your safety.

01

Leave your wheels pointing to the side of the road, if possible.

02

Put your hazard lights on.

03

Wear a reflective vest when you are on or near to the road.

04

Place a warning triangle at least 45 metres (147 feet) from your

vehicle on flat ground where it is clearly visible to other drivers.

05

Follow local safety rules at all times.

WHILE WAITING
FOR HELP

If the incident occurs on a highway or a high-speed road, please exit your vehicle and wait in a safe location for the Lotus Roadside Assistance team to arrive.


Make sure any passengers get out of the car and stand behind the hard shoulder.


In case there is no hard shoulder, the safest place to stand is diagonally behind the passenger side of your car.

WHAT HAPPENS NEXT?

WHAT HAPPENS NEXT?
WE'VE GOT
YOUR BACK

Click to read the Lotus Roadside Assistance terms and conditions.

FAQ

If you have any questions not covered
here, please reach out to our Customer
Support.

You are covered as soon as your vehicle has been registered.


No, all repairs are carried out by authorized Lotus Cars technicians.


We hope that you never need to make use of Roadside Assistance, but there is no limit to the number of times you may use the service.


Yes, we will do our best to help you no matter where you are. If your vehicle cannot be repaired at an authorized Lotus location, we will transport it back to your local dealer.

Please visit https://www.lotuscars.com/en-GB/roadside-assistance to view the full terms and conditions including areas of coverage.


Lotus Roadside Assistance covers the majority of costs which may be incurred when you encounter an issue with your vehicle. This coverage extends to any passengers you may be travelling with.

If you need to take a taxi or use public transport, Lotus will either arrange this for you or refund your costs of up to 50 kilometres or 30 miles.

We also cover hotel accommodation of up to £170/€200 per room per night, for a maximum of two nights.

Tickets for flights or other previously booked events will be reimbursed depending on your circumstances.

Please note that we are unable to reimburse any costs without valid receipts.


Roadside Assistance covers any mechanical or technical issue which occurs during normal use of your Lotus vehicle.

This includes flat tires, engine or battery issues, problems with car software, and material defects.

You can make use of Roadside Assistance when you’re at home or on-the-go. We will assist with towing your vehicle (and any trailer or caravan) to an authorised Lotus service point or your choice of destination.

If you are locked out of your vehicle, we can open it for you. You may need to sign a waiver before we proceed.

Depending on your situation, a winch service may be necessary. This will be provided at an additional cost.


Roadside Assistance does not cover road accidents or deliberate damage to your vehicle. If you are involved in an accident, Lotus Cars can assist with towing your vehicle or you can reach out to your insurance provider for further assistance.


Roadside Assistance is valid for the full warranty period of your vehicle.


WANT TO EXPLORE
ALL THE DETAILS?

Dive into the Lotus Roadside Assistance policy and privacy statement documents.

WANT TO EXPLORE
ALL THE DETAILS?

Dive into the Lotus Roadside Assistance policy and
privacy statement documents.

Lotus (로터스)는 1948년 영국의 디자이너이자 엔지니어인 콜린 채프먼과 배우자이자 공동창업자인 헤이즐 채프먼이 설립한 브랜드입니다. Lotus는 1948년 시작 이후부터 창업자인 콜린 채프먼의 정신에 따라 운전자를 위한 퓨어 스포츠카라는 확실한 가치관을 지녀 왔습니다. “‘Adding power makes you faster on the straights, subtracting weight makes you faster everywhere. (출력을 늘리면 직선에서 더 빨라지고, 무게를 줄이면 모든 곳에서 더 빨라진다)”라는 채프먼의 원칙에 입각해, Lotus는 지난 70여년 간 포뮬러 1, 르망 24시 내구레이스 등 세계적인 모터스포츠에서 우수한 성적을 이뤄내면서 자사의 스포츠카 역량을 증명했고, 고객들에게는 순수한 운전의 즐거움을 일깨워왔습니다. 이러한 브랜드의 비전과 가치관은 2018년 발표된 Lotus의 장기 사업전환전략인 Vision80 (비전80)을 통해 보다 명확하게 다듬어졌습니다. Vision80을 통해 Lotus는 앞으로 매년 성과를 보이고, 제품 라인업에 대한 혁신을 모색하고, 나아가 사업 전반에 대한 변화를 목표하고 있습니다. 기존의 경량 스포츠카 브랜드에서 완전한 프리미엄 전기차 전문 제조사로의 전환과 함께, Lotus는 고객들에게 혁신적인 엔지니어링, 최상급 기술 및 신소재 사용 등 ‘운전자를 위한 차’라는 독보적인 정체성을 이어 나갈 예정입니다.



로터스카스코리아 주식회사

대표이사: 전철원  |  사업자등록번호 : 767-87-02534 
주소: 서울특별시 강남구 도산대로 225, 3층 (신사동) 

대표번호: 02-6951-5008

Email: lotuscarskorea@kolon.com